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HP HP2-H65 Exam Syllabus Topics:

HP Selling HP Personal Systems Services 2018 Sample Questions:

1. In addition to using your company's price list, which tool should you use as a reference to get pricing information when no special discount is requested?

A) HP Support Center
B) HP Care Pack Central
C) HP Sales Central
D) HP Channel Services Network

2. Which statement is true about HP Care Pack Central? (Select two.)

A) It tracks where customers are in the hardware lifecycle so HP is aware of appropriate sales opportunities.
B) It helps customers find discounts on hardware they plan to purchase.
C) It enables you to view recommended Care Packs and supporting information.
D) It helps you quickly identify eligible Care Packs for an HP hardware product.

3. According to IDC, which percentage of an IT budget is spent procuring, deploying, and managing user devices?

A) <10%
B) 22%
C) 90%
D) 55%

4. How do HP Services help customers save money and simplify processes? (Select two.)

A) They provide free delivery.
B) They enable customers to concentrate on core business activities.
C) They cover 80% of out-of-warranty repairs.
D) They cover in-warranty devices from non-HP brands.
E) They limit unexpected costs.

Solutions: