[May 29, 2026] PC-BA-FBA-20 PDF Dumps is essential on your PC-BA-FBA-20 Exam Questions Certain Success!
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BCS PC-BA-FBA-20 certification exam is suitable for individuals who are new to the business analysis profession or who have some experience but want to formalize their knowledge and skills. It is also suitable for individuals who are working in related areas such as project management or software development and who want to develop a better understanding of business analysis principles and practices.
The business world is constantly evolving, and it is important for professionals to keep up with the latest trends and practices. One way to do this is by obtaining certifications such as the BCS Foundation Certificate in Business Analysis V4.0 (PC-BA-FBA-20). BCS Foundation Certificate in Business Analysis V4.0 certification is recognized globally and is designed to equip individuals with the necessary skills and knowledge to excel in the field of business analysis.
NEW QUESTION # 36
Which of the following is a primary activity in the value chain?
- A. Marketing and Sales.
- B. Procurement.
- C. Human Resources (HR).
- D. Information Technology (IT).
Answer: A
NEW QUESTION # 37
Which of the following would you describe about each stakeholder?
- A. Attitude.
- B. Owner.
- C. Justification.
- D. Resolution.
Answer: A
NEW QUESTION # 38
Which of the following statements is TRUE?
- A. The IRR of every project is based on it achieving a Net Present Value of zero.
- B. Discounted cash flows do not usually take into account the time value of money.
- C. When comparing two projects, the one with the lower NPV should be preferred.
- D. It is preferable for the calculated IRR of a project to be below bank interest rates,
Answer: A
NEW QUESTION # 39
A process model has been produced which includes diamond-shaped symbols.
What does this diamond-shaped symbol represent in the model?
- A. A manual process.
- B. An event.
- C. A document
- D. A decision
Answer: D
NEW QUESTION # 40
Which of the following techniques is used to focus solely on the external influences on an organisation?
- A. PESTLE.
- B. SWOT.
- C. MOST.
- D. CATWOE.
Answer: A
NEW QUESTION # 41
The system should allow a user to enter customer details and select appropriate customers for a mailshot What is wrong with this requirement?
- A. It should be specific about the user it refers to.
- B. It consists of two requirements which should be separately defined.
- C. It contains the word should" which must not be used in a requirement.
- D. It should not contain the word "system" in the requirement."
Answer: B
NEW QUESTION # 42
Which modelling technique organises the business analyst's thinking by using a series of topic-related branches and sub-branches radiating from a central point?
- A. Entity relationship diagram.
- B. Process map.
- C. Business analysis process model
- D. Mind map.
Answer: D
Explanation:
The technique described is a Mind map. A Mind Map is a non-linear, visual tool used for structuring information and generating ideas around a central concept. It is characterized by having a central image or topic from which topic-related branches and sub-branches radiate. The structure helps the business analyst (or a group in a workshop) to organize complex, unstructured thoughts, visualize associations, and explore an area holistically. This technique is often used in the initial stages of investigation, such as problem analysis or requirements elicitation, to help gain a broad understanding of the scope and related issues. This is distinct from a Process map (which shows the flow of activities), an Entity relationship diagram (which models data structures), or the Business analysis process model (which models the BA's work steps).
(Reference: BCS Foundation Certificate in Business Analysis / BCS Business Analysis Practice - Investigative Techniques, Mind Maps)
NEW QUESTION # 43
There is a requirement for an employee to enter time worked details into a computerised project reporting system. If this requirement was drawn on a use case diagram, which of the following would be correct?
- A. Project reporting system would be an actor, employee a use case.
- B. Enter time details would be a use case, employee an actor.
- C. The computer system would be the boundary, the project reporting system a use case.
- D. Employee would be the boundary, time details an actor.
Answer: B
NEW QUESTION # 44
When should benefits realisation be carried out?
- A. At the end of the finalised feasibility study.
- B. Immediately at the end of the project.
- C. Months or years after the end of the project.
- D. At the beginning of the project.
Answer: C
NEW QUESTION # 45
What does vertical traceability trace?
- A. Where a requirement originated
- B. The development and implementation of the requirement
- C. The requirement in the requirements hierarchy
- D. The requirement from inception to delivery
Answer: C
Explanation:
Traceability links requirements to other project artefacts. There are two main types: horizontal and vertical. Horizontal traceability (Option A) links a requirement forward to its design, code, and test cases, and backward to its source (Option D), tracing its lifecycle from inception to delivery. Vertical traceability concerns tracing a requirement up or down the requirements hierarchy (C). This ensures that lower-level requirements (e.g., functional) are aligned with and fully support the higher-level business objectives, policies, and strategy. For example, it traces a solution requirement up to the business requirement it satisfies, validating that every low-level detail is necessary and justified by a high-level business need.
(Reference: BCS Requirements Engineering - Requirements Traceability)
NEW QUESTION # 46
The table below shows the costs and savings associated with a project.
In which of the following years does the project break even?
- A. Year 3.
- B. The project does not break even.
- C. Year 4.
- D. Year 5.
Answer: D
NEW QUESTION # 47
Which framework can be used to build an enterprise view of processes?
- A. Value chain analysis.
- B. Porter's five forces model.
- C. Swimlane diagram.
- D. Class model.
Answer: A
Explanation:
To build an enterprise view of processes , we need a framework that provides a holistic understanding of how value is created and delivered across the organization.
Key Considerations:
Class Model: Represents objects and their relationships in software development, not enterprise processes.
Swimlane Diagram: Visualizes workflows and responsibilities within a process but does not provide an enterprise-wide view.
Value Chain Analysis: Analyzes the activities that create value for customers, providing a comprehensive view of enterprise processes.
Porter's Five Forces Model: Analyzes industry competition and external factors, not internal processes.
Evaluation of Each Option:
A . Class model:
A class model is used in object-oriented design and does not represent enterprise processes.
Conclusion: This is not correct .
B . Swimlane diagram:
While swimlane diagrams visualize workflows, they focus on specific processes rather than an enterprise-wide view.
Conclusion: This is not correct .
C . Value chain analysis:
Value chain analysis examines the activities that contribute to value creation, making it ideal for building an enterprise view of processes.
Conclusion: This is correct .
D . Porter's five forces model:
This model analyzes external competitive forces and does not focus on internal processes.
Conclusion: This is not correct .
NEW QUESTION # 48
Which two 'P's contribute to the POPIT holistic model?
- A. Projects and People
- B. Projects and Purpose
- C. People and Processes
- D. Processes and Purpose
Answer: C
Explanation:
The POPIT model is a holistic framework used in business analysis to ensure that all aspects of the business system are considered when investigating a situation or implementing a change. The acronym stands for People, Organisation, Processes, Information, and Technology. Therefore, the two 'P' components of the model are People and Processes. 'People' relates to skills, motivation, job roles, and culture. 'Processes' refers to the defined procedures, activities, and tasks carried out to deliver the business service. Ensuring that changes are successful requires addressing all five components, as a change in one area (e.g., a new IT system) invariably impacts the other areas (e.g., the skills of the People, or the Information required).
(Reference: BCS Foundation Certificate in Business Analysis / BCS Business Analysis Practice - Holistic View of the Business System, POPIT Model)
NEW QUESTION # 49
Which of the following is likely to be shown as a process in a swim-lane diagram of a library book borrowing system?
- A. Borrowing Limit.
- B. Borrow book.
- C. Librarian.
- D. Book.
Answer: B
NEW QUESTION # 50
In a business activity model, which of the following type of activities respond to deviations between actual and planned performance?
- A. Doing activities.
- B. Planning activities
- C. Controlling activities.
- D. Monitoring activities.
Answer: C
NEW QUESTION # 51
Which statement in relation to the role of the business analyst in the Business Change Lifecycle is TRUE?
- A. A business analyst can be involved at every stage in the lifecycle.
- B. The business analyst would not be involved in the realisation
stage of the lifecycle. - C. Business analysis does not take place in the alignment stage of a business change.
- D. The business analyst is involved more heavily during the
implementation stage of the lifecycle than any other stage.
Answer: A
Explanation:
The Business Change Lifecycle encompasses multiple stages, including alignment, analysis, design, implementation, and realisation. The role of a business analyst (BA) is versatile and can span across all these stages, depending on the project's needs.
Key Considerations:
Involvement Across All Stages: A business analyst can contribute to every stage of the lifecycle, from identifying business needs during alignment to ensuring benefits realization post-implementation.
Implementation Focus: While BAs are often heavily involved in implementation, their role is not limited to this stage.
Realisation Stage: BAs may also be involved in the realisation stage to validate that the intended benefits have been achieved.
Alignment Stage: Business analysis plays a critical role in aligning project objectives with organizational goals.
Evaluation of Each Option:
A . A business analyst can be involved at every stage in the lifecycle:
This is true; BAs can contribute across all stages of the lifecycle.
Conclusion: This is correct .
B . The business analyst is involved more heavily during the implementation stage of the lifecycle than any other stage:
While BAs are often active during implementation, their involvement is not restricted to this stage.
Conclusion: This is not correct .
C . The business analyst would not be involved in the realisation stage of the lifecycle:
BAs can play a role in validating benefits realization, so this statement is false.
Conclusion: This is not correct .
D . Business analysis does not take place in the alignment stage of a business change:
Alignment involves understanding business needs and objectives, which is a core BA responsibility.
Conclusion: This is not correct .
NEW QUESTION # 52
What technique is useful to ensure that a holistic view is taken when conducting gap analysis?
- A. Payback analysis.
- B. POPIT,
- C. PESTLE.
- D. Boston box.
Answer: B
Explanation:
Gap analysis identifies the differences between the current state and the desired future state. To ensure a holistic view, a comprehensive framework like POPIT (People, Organization, Process, Information, Technology) is useful.
Key Considerations:
Payback Analysis: Focuses on financial returns and does not provide a holistic view.
POPIT: Analyzes gaps across multiple dimensions (people, organization, process, information, technology), ensuring a comprehensive perspective.
Boston Box: Evaluates market positioning of products or services, not gaps in organizational capabilities.
PESTLE: Analyzes external environmental factors but does not focus on internal gaps.
Evaluation of Each Option:
A . Payback analysis:
Payback analysis focuses on financial metrics and does not address holistic gap analysis.
Conclusion: This is not correct .
B . POPIT:
POPIT ensures a holistic view by analyzing gaps across people, organization, process, information, and technology.
Conclusion: This is correct .
C . Boston box:
The Boston box evaluates product portfolios, not organizational gaps.
Conclusion: This is not correct .
D . PESTLE:
PESTLE analyzes external factors and does not focus on internal gaps.
Conclusion: This is not correct .
Final Recommendation:
The technique useful for ensuring a holistic view in gap analysis is:
B . POPIT.
NEW QUESTION # 53
Which of the following lists only includes stakeholders shown on the stakeholder wheel?
- A. Contractors, Partners, Suppliers.
- B. Competitors, Consumers, Providers.
- C. Competitors, Customers, Partners
- D. Regulators, Compliance, Owners.
Answer: C
Explanation:
The stakeholder wheel is a framework used to categorize stakeholders based on their relationship to the organization or project. It typically includes categories such as customers, partners, suppliers, regulators, and competitors , among others.
Key Considerations:
Regulators, Compliance, Owners: While regulators and owners are valid stakeholders, "compliance" is not a stakeholder category but rather a function or responsibility.
Competitors, Customers, Partners: These are all valid stakeholder categories commonly found on the stakeholder wheel.
Competitors, Consumers, Providers: While competitors and consumers (a synonym for customers) are valid, "providers" is not a standard term used in the stakeholder wheel.
Contractors, Partners, Suppliers: Contractors are not typically included as a primary stakeholder category on the stakeholder wheel, though partners and suppliers are.
Evaluation of Each Option:
A . Regulators, Compliance, Owners:
"Compliance" is not a stakeholder category; it refers to adherence to rules or regulations.
Conclusion: This is not correct .
B . Competitors, Customers, Partners:
These are all valid stakeholder categories found on the stakeholder wheel.
Conclusion: This is correct .
C . Competitors, Consumers, Providers:
While competitors and consumers (customers) are valid, "providers" is not a standard stakeholder category.
Conclusion: This is not correct .
D . Contractors, Partners, Suppliers:
Contractors are not typically included as a primary stakeholder category on the stakeholder wheel.
Conclusion: This is not correct .
Final Recommendation:
The list that only includes stakeholders shown on the stakeholder wheel is:
B . Competitors, Customers, Partners
NEW QUESTION # 54
Using the MoSCoW technique, which priority is given to a requirement which is essential but which may be deferred in the short term?
- A. SHOULD
- B. COULD
- C. MUST
- D. WANT
Answer: A
Explanation:
The MoSCoW prioritization technique categorises requirements based on their importance to the current timebox or delivery. The categories are defined as follows:
MUST Have: Non-negotiable; essential for the solution to be viable. If missed, the project fails.
SHOULD Have: Important but not vital; the solution is still viable if these are deferred, but it will be a loss or require a workaround.
COULD Have: Desirable; can be deferred until the next timebox, with a minor impact on value.
WON'T Have this time (or WANT): Agreed not to be delivered now.
The description "essential but which may be deferred in the short term" aligns perfectly with SHOULD Have. This category implies high importance, but the risk of non-delivery is managed through a temporary workaround, making them the first requirements considered for deferral if the schedule is threatened.
(Reference: BCS Requirements Engineering - Prioritisation Techniques, MoSCoW)
NEW QUESTION # 55
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