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Salesforce NP-Con-102 Exam Syllabus Topics:

Salesforce Certified Nonprofit Cloud Consultant (NPC) Sample Questions:

1. A user has been assigned the System Administrator Profile in Nonprofit Cloud. The user discovers that they cannot see any Nonprofit Cloud for Fundraising objects. What is a possible cause of this issue?

A) The Sharing Rules are missing for the Fundraising objects.
B) The Permission Set License is unassigned.
C) The custom Tabs have not been created for the Fundraising objects.

2. A nonprofit organization uses Nonprofit Cloud. The organization is shifting from a traditional community- based social services organization that delivers benefits to the community to an organization that focuses on delivering financial capital to other organizations operating in the community. Which Nonprofit Cloud license is needed to manage and track applications for funding?

A) Outcome Management
B) Grantmaking
C) Program Management

3. A nonprofit considers risk mitigation to be vital to the success of its implementation project. What are three elements impacted by change that cause risk?

A) Cost, quality, time
B) People, processes, cost
C) Time, governance, people
D) Quality, processes, time

4. A nonprofit wants to send an event cancellation notice to 150 Salesforce contacts without a separate email service provider. It wants to manage bounces, resend the notice as needed, and view the send history on the Contact record. Which option should a consultant recommend to meet the requirements?

A) Email-to-Case
B) Account Engagement
C) Elevate
D) Send List Email

5. A nonprofit organization is starting a new program that connects high school youths to college mentors. The organization wants to track this specific relationship in Nonprofit Cloud. How should the organization accomplish this goal?

A) Create new picklist values for the Role field on the Person Account object.
B) Create a new Party Role Relationship that has the Relationship Object Name field set to Account Account Relationship.
C) Create a new Party Role Relationship that has the Relationship Object Name field set to Contact Contact Relationship.

Solutions: