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HP Selling HP BSM Solutions Sample Questions:

1. Which IT activity is supported by the BSM Network Management Solution?

A) improving application quality testing
B) providing cross-domain visibility of IT infrastructure events to remove duplication
C) providing proactive policy enforcement and compliance reporting
D) end-user monitoring to track business service levels

2. What is the most correct value proposition for HP Software's BSM Application Performance management Solution?

A) It consolidates performance and event data from heterogeneous architectures to reduce downtime, improves operations through greater system visibility, and lowers costs due to improved efficiency.
B) Proactive application monitoring mitigates risks by reducing the number and duration of Severity 1 outages, thereby reducing end user minutes lost.
C) Proactive network monitoring with detailed event capture lowers IT costs by reducing the incidence of performance degradation and the number and duration of network outages, thereby reducing the risks and costs of SLA noncompliance and regulatory penalties.
D) It enables IT organizations to enhance network performance and availability while improving resource utilization and provides secure, compliant networks, while meeting SLAs and containing costs.

3. Which HP off-site implementation option helps customers realize the value of our solutions much faster and without incurring IT capital expense costs?

A) Cloud as a Solution
B) Systems as a Service
C) Software as a Solution
D) Software as a Service

4. Which statement best links a customer problem to a solution capability for the entire BSM solution?

A) Problem: the inability to capture and consolidate infrastructure and application events in real time Solution: HP Run-time Service Model (RTSM)
B) Problem: the inability to capture the end-user experience Solution: Real user Monitor (RUM)
C) Problem: too much lost productivity and time chasing network issues Solution: Network Automation (NA)
D) Problem: determining which events matter and which are just "noise" Solution: Operations Manager (i)

5. Which business challenge does BSM Solution address by improving service alignment with business objectives?

A) service desk management
B) incident ticket management
C) maintaining and monitoring the quality of services
D) performance test management

Solutions: