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Salesforce AP-203 Exam Syllabus Topics:

Salesforce Communications Cloud Accredited Professional Sample Questions:

Question 1

Airtalk has recently acquired Mobitel, which uses communication cloud as in CPQ and order management system. Airtalk wants to upsell Mobitel products on its consumer portal to increase its revenue and make share without incurring the cost of migrating those products onto its own legacy CPQ and order management system. What should a consultant recommend to quickly integrate Airtalk;s portal application with mobitel's Communication Cloud.

A. Use Digital Commerce APIs
B. Use CPQAppHandler Methods
C. Use Cart Based APIs
D. Use EPC APIs

Question 2

United Telecom has completed the high level design (HLD) phase and has information about the objects involved, data volumes, and file requirements, which three steps should a consultant take to assess the storage need on communication cloud.

A. Access the archiving strategy and determine how storage will be cleared though archiving.
B. Analyze an external data storage system for more cost effective data storage
C. Calculate the file and data storage required based on required data volume and file attachment requirements.
D. Analyze the storage usage of the existing legacy system
E. Identify the storage needs between data storage and file storage.

Question 3

ABC telecom wishes to offer certain offers to retain its outgoing customers. They would like to give pricing adjustments across the catalog. They also want their agent to have the ability to give runtime adjustments and wish to have the approval process defined around the same. Which features should the consultant suggest to address the above requirements.

A. Adjustment using Context rules
B. Customizations using CPQ Hooks
C. Promotions
D. Discounts.

Question 4

Universal Connect (UC) sells several mobile devices to its customer. UC has several attribute like color, storage and screen size that are common across mobile devices. UC is looking for recommendation around efficiency them using SFI product catalog. How should consultant model the product catalog for UC?

A. Create 'Mobile offer Spec Type' with base attribute as parent object type and associate mobile device offers with object type and add additional attributes
B. Create 'Mobile Offer Spec Type' object with common attribute and set the patent object type as 'Base offer Spec Type'. Then associate mobile device offers with 'Mobile Offer Spec Type' Object Type.
C. Create 'base offer Spec Type' object type with all attribute and associate mobile device offer with this object type
D. Create 'Mobile Offer Spec Type' object with common attribute and set the patent object type as 'Base offer Spec Type'. Then associate mobile device offers with 'Base Offer Spec Type' Object Type.

Question 5

What are the 3 keys inputs used by order management to determine the output of MACD order.

A. Quote and quote line items records
B. Order and order item details
C. Assets and inventory item records
D. Commercial and technical product configurations
E. Fulfillment request and fulfillment request line records

Solutions: